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Call Us (913) 780-0494

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How do I contact support?

  1. Log into your client portal using the button at the top right of every page. Should you forget your password, there is a link to have it resent.
  2. E-mail our ticketing system.Please be sure to put a brief description of your issue in the subject line and a detailed explanation along with your contact information in the message details.
  3. Call our support line directly at 913-780-0494. This option is best for emergencies during business hours.

How do I contact emergency after hours support?

Please call our support line at 913-780-0494 and choose option 9, our emergency hotline. Our emergency support line is answered by a staff member on call. Should you get voicemail, leave a detailed message and the on-call staff member will call you back within 15-30 minutes.

Help Desk

Payment Portal

For information regarding invoice history, details and payments, visit the Payment Portal.

The Altigen IP phone system and Network Innovations were the right fit for our institution. From planning to installation and training, Network Innovations was there to help. With 11 unique locations, the Altigen system allowed us to build a foundation for future growth and unify communications. Our system is easy to use, and administer. Immediately we saw efficiencies and reduced cost.

- Andrew Cooper, First State Bank